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Relay.app

Human-approved automations that close risk-averse clients other tools scare off

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What Relay.app is

Relay.app is an automation platform built around human-in-the-loop steps: AI drafts the email, proposal, or CRM update, and a person approves it before anything sends. It combines AI actions and agents with 100+ deep integrations and can assign workflow steps to specific teammates. Best for operators selling automation to risk-averse SMBs that won't accept fully hands-off systems.

Key features

  • Human-in-the-loop steps: approvals, data inputs, and task handoffs inside automations
  • AI actions for drafting, summarizing, extracting, and classifying with built-in credits
  • 100+ deep integrations covering common SMB stacks (Google, Slack, HubSpot, Notion)
  • Multi-player workflows that assign steps to specific teammates
  • AI agents that take instructed actions across connected apps
  • All features included on every plan, including free

💰 Sell it as a service

The offer

Sell approval-gated automations to service businesses that fear full automation: AI drafts the outreach, proposal, or CRM update, and the owner clicks approve. It's the wedge offer for first-time automation buyers.

What to charge

Charge $1,000-$2,500 per build + $250-$400/mo management. The human-in-the-loop pitch closes risk-averse clients — law, finance, healthcare-adjacent — who say no to fully automatic Zapier-style systems.

How it gets delivered

Builds are fast because Relay's UI is simpler than Make or n8n, so quote fixed-fee and ship in days. Train one client-side approver and the system runs itself between retainer check-ins.

This is one offer. AI Operator Academy is where operators build the full stack — packaging, pricing, fulfillment, and a peer group selling the same services. $999/yr.

Related tools

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