ManyChat + WhatsApp: The Instant-Reply Lead Machine
What this combo does
ManyChat turns WhatsApp into a 24/7 automated sales rep. A prospect texts any keyword — 'price,' 'book,' 'info' — and the bot immediately sends the right reply, captures their contact, and routes hot leads to a human. Zero response time, zero missed leads, and ManyChat's flow builder requires no code. Hard cost: ManyChat Pro at $39/mo to cover up to 2,500 contacts.
Setup overview
- 1
Connect ManyChat to the client's WhatsApp Business API account via Meta Business Manager (30–90 minutes; client needs a verified business phone number — use a dedicated number, not the owner's personal cell).
- 2
Build the core flows in ManyChat: welcome message, FAQ carousel (pull the top 5 questions from their inbox), a lead-capture sequence that asks name + email, and a booking-link drop triggered by the word 'book' or 'schedule'.
- 3
Tag subscribers by intent: anyone who clicks the booking link or replies twice gets tagged 'hot lead' and optionally routes an alert to the owner's phone via ManyChat's notification flow.
- 4
Launch with a soft handoff — client sends a WhatsApp broadcast to existing contacts announcing the new bot number, you monitor the first 48 hours for edge-case replies and expand the FAQ flow accordingly.
💰 The service you'd sell
A done-for-you WhatsApp chatbot for local businesses — salons, med spas, law firms, fitness studios — that turns 'just asking' messages into booked appointments automatically. Hard cost is ManyChat Pro at $39/mo for up to 2,500 contacts. Everything else is setup labor and monthly tuning.
What to charge
$1,500–$2,000 setup + $300–$500/mo management. Add $500 one-time to migrate the client's existing WhatsApp contact history into ManyChat sequences on day one.